OZIA
We're here to help you with any questions or issues you may have. Find answers, contact our team, or explore our resources.
Our support team typically responds to inquiries within 24 hours during business days. For urgent issues with high or urgent priority, we aim to respond within 4 hours.
Please include as much detail as possible about your issue, including steps to reproduce the problem, error messages, screenshots if applicable, and your account information. This helps us resolve your issue more quickly.
Phone support is available for enterprise customers with premium support plans. For all other customers, we provide support through our ticket system, email, and live chat during business hours.
You can check the status of your support ticket by logging into your account and visiting the "My Tickets" section. You'll also receive email updates when there's progress on your ticket.